When does my data plan start?
The days start counting from when the modem is activated at your location.
What is the speed I am getting?
In most cases, our service provides coverage at the maximum speed of the network (4G LTE) . However, keep in mind that in case of crowded network or in a place with little coverage you may connect at slower speeds.
Can I share the WiFi?
Yes, the WiFi works just like the WiFi at your home, as long as someone has the WiFi password, that person can use the WiFi.
If I want to use less than a month, how does that work?
The price you pay includes everything for the use of internet for up to one month, if you use the service for less time there will be no refund of the unused portion.
Should I deactivate data roaming?
As long as you are within range of the WiFi, your phone will use your WiFi connection. If you want to have Internet access outside the range of your WiFi, you must have your data roaming turned on.
How do I set up WiFi on my device?
The moment we come, we connect all the devices present at that time to the WiFi as part of our service. Should you later want to add another device on the network, the network ID and password are on the modem with a sticker.